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Enterprise IT outsourcing and managed IT services in Ghana and Nigeria

As an enterprise IT outsourcing company and managed IT service provider in Accra and Lagos, we cover the full range — from IT staff augmentation and onsite support to field engineering and infrastructure. Each service line is a trusted IT service provider relationship in Nigeria and Ghana, built to produce measurable outcomes: uptime, cost control, risk reduction, and continuity, backed by certified teams and ITIL aligned processes.

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Find the right service line for your operation

From IT staff augmentation and day to day support to fully managed operations, enterprise IT outsourcing, and last mile delivery for global partners, each service line is built to a single standard. Choose where you need us.

IT Support & End User Computing

A certified helpdesk and same day onsite response that resolves hardware, software, and End User Computing issues without delay.

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Managed IT Services

A managed IT service provider in Accra and Lagos: a complete, outsourced IT operation, monitored, maintained, and backed by clear service levels at a predictable cost.

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IT Dispatch, Field Tech & Staff Augmentation

IT staff augmentation services in Lagos and Accra: certified field engineers deployed same day for installations, repairs, cabling, and data centre support.

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Smart Hands

On demand certified technicians acting as the eyes and hands of your remote engineers at data centres and sites.

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IMACD

Install, move, add, change, and decommission — the full lifecycle of physical IT change, handled to a defined process.

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Website Development

Professional websites and portals for enterprise, and for government in Ghana, delivered through a structured process and supported beyond launch.

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Green ITAD & Data Destruction

Certified IT asset disposal and data destruction in Ghana, with full chain of custody, audit ready certificates, and responsible recycling.

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Employer of Record

Employ certified IT talent in Ghana without opening a local entity: compliant contracts, payroll, and statutory contributions handled for you.

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Last mile IT Service Delivery

Certified local teams and disciplined processes that execute your projects on the ground in West Africa, to your global standards.

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IT Consulting

Independent, evidence based advice — assessments, roadmaps, vendor selection, and governance — grounded in Ghana and Nigeria.

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01

Smart hands, when your engineers cannot be on site

When your own engineers cannot be physically present in Ghana or Nigeria, our smart hands service puts certified technicians on site to act on their instructions. We are the eyes and hands at the rack — installing, connecting, swapping, and checking equipment in data centres, server rooms, and remote offices — so your remote team stays in control of the work.

What's included

  • Equipment installation, racking, and mounting
  • Cabling, patching, and connectivity checks
  • Reboots, component swaps, and hardware replacement
  • Onsite diagnostics guided by your remote engineers
  • Media, tape, and part handling with clear labelling
  • Inventory checks and photographed site reporting
  • Scheduled and emergency callouts across Accra and Lagos

Who it's for: global technology companies, data centre operators, and enterprises that need trusted local hands to carry out physical tasks to their exact instructions. Often paired with our last mile delivery and field engineering teams.

Your engineers stay in control; our certified technicians are your hands on the ground.
02

IMACD: install, move, add, change, decommission

As your estate changes — new starters, office moves, refresh cycles, and equipment retirements — IMACD keeps hardware moving without disrupting your people. We manage the full lifecycle of physical IT change across your sites in Ghana and Nigeria, to a defined process with asset records and clear documentation at every step.

What's included

  • Install — deploy and configure new hardware and peripherals
  • Move — relocate equipment between desks, floors, and sites
  • Add — provision additional devices as teams grow
  • Change — upgrades, reconfigurations, and component swaps
  • Decommission — secure removal, data wipe, and disposal handover
  • Asset tagging, inventory updates, and change records
  • Scheduling coordinated around your business hours

Who it's for: enterprises across Ghana and Nigeria, and Ghanaian government teams, managing office moves, hardware refreshes, or growth across multiple locations. For retirements, we hand off to secure IT asset disposal.

Every install, move, add, change, and decommission — documented and accounted for.
Governance and data protection

Strict adherence to global and local data protection frameworks

Handling your users, devices, and data means holding ourselves to the standards our partners are accountable to. Every engagement is delivered in strict adherence to global and local data protection frameworks, with secure handling, documented chain of custody, and certified data destruction built into how we work.

General Data Protection Regulation

For global partners and their European data, we align with the EU General Data Protection Regulation (GDPR), from lawful handling to data subject rights and secure processing.

Ghana Data Protection Act

In Ghana, we work in line with the Data Protection Act, 2012 (Act 843), respecting the principles and duties it sets for how personal data is collected, held, and processed.

Nigeria Data Protection Act

In Nigeria, we deliver in line with the Nigeria Data Protection Act, 2023, and the standards of the Nigeria Data Protection Commission for lawful, accountable data handling.

One accountable partner, one governance standard: onsite work, asset records, and data destruction handled to GDPR and to the Ghana and Nigeria Data Protection Acts, wherever your sites are.
By market

Looking for a provider in a specific country or city?

Every service line on this page is delivered in both of our core markets, but procurement teams usually start from where they are rather than from what they need. If that is you, these pages cover coverage, response and pricing for a single market.

Still comparing suppliers? Our buyer's guides to choosing an IT company in Ghana and choosing an IT company in Nigeria set out the questions worth asking any provider, ourselves included. For governance and public sector procurement, see independent IT advisory and ITIL aligned incident management.

FAQ

Questions buyers ask us

What IT services does Hankaka provide?
Last mile IT service delivery, IT support and End User Computing, managed IT services, IT field engineering and dispatch, smart hands, IMACD, IT staff augmentation, IT consulting, certified IT asset disposal, Employer of Record, and website development.
Which countries and cities do you cover?
Seven cities across four countries: Accra and Tema in Ghana, Lagos, Port Harcourt and Abuja in Nigeria, and Lome in Togo and Cotonou in Benin. Accra is our main base and Lagos is our Nigerian office.
Do you work with global OEMs, deployment partners and ITAD providers?
Yes. A significant part of our work is delivered on behalf of global OEMs, enterprise IT lifecycle and managed deployment partners, and IT asset management and disposition (ITAM and ITAD) providers that need certified local execution in West Africa. We work to your process, your ticketing system and your reporting standards.
How quickly can you deploy technicians?
Same day dispatch is standard in the cities we cover, because engineers are locally based rather than travelling in. For planned rollouts, teams are scheduled against the project timeline agreed at kick off.
What compliance frameworks do you operate under?
The EU GDPR, the Ghana Data Protection Act 2012 (Act 843) and the Nigeria Data Protection Act 2023, supported by ITIL aligned service management and documented, auditable process.
How do we request a quote?
Tell us the sites, the scope and the service levels you need through our contact page, and a senior service consultant will respond within one business day with a recommended approach.
Get started

Not sure which service fits? Let's talk it through.

Tell us what your teams and sites need and a senior service consultant will recommend the right approach.

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