For global ITAM and ITAD providers

ITAM and ITAD Partner for West Africa

Global IT asset management and disposition providers use Hankaka as their delivery team in Ghana and Nigeria: vetted engineers, secure collection, certified destruction and reconciled evidence, delivered under your process and your brand.

The short answer

You hold the contract. We are the hands in the region.

Global IT asset management and disposition providers win contracts that include Ghana and Nigeria long before they have anyone there. The methodology, the certifications and the client relationship are yours. What is missing is a lawful, insured, background checked person who can walk into a building in Accra or Lagos, take custody of the equipment and produce evidence your client will accept.

Hankaka Technologies is that person, in seven cities across four countries. We work under your process, to your standards, in your reporting format, and we do not approach your client.

What we execute on your behalf

  • Site surveys and asset counts against the register you supply
  • Secure collection from offices, branches, data centres and warehouses
  • Chain of custody from the moment equipment leaves the client site
  • Transport and secure storage in our Accra facility
  • Onsite data destruction where equipment may not leave the premises
  • Wiping, degaussing and physical shredding to your specified standard
  • Per asset certificates issued in your template
  • Serial level reconciliation against the original register
  • Photographic evidence and exception reporting
  • Responsible recycling with a documented downstream
  • Repatriation or resale handling where the contract requires it
  • Employer of Record cover if you need named staff in country

Who this is for: global ITAD providers, IT asset management platforms, enterprise IT lifecycle and managed deployment partners, and OEM reverse logistics teams. For end client asset retirement, see certified Green ITAD.

Your certification is only as good as the weakest link in the chain of custody. In this region, that link is usually the person who never turned up.
Why it is hard here

What defeats most ITAD programmes in West Africa

Informal disposal is the default. Equipment that leaves a building without a controlled process very often enters an informal waste stream. For a provider whose entire proposition is documented, responsible disposition, a single untracked pallet is a reputational problem that outlives the contract.

Data risk does not respect distance. A drive collected in Lagos carries the same obligations under the EU GDPR as one collected in Frankfurt, plus Nigeria's Data Protection Act 2023 and, in Ghana, the Data Protection Act 2012 (Act 843). Evidence of destruction has to exist and has to be retrievable at audit.

Subcontracting quietly breaks the chain. The common workaround is to engage whoever is available near the site on the day. That may move the boxes, but it does not produce a defensible chain of custody, and it puts an unvetted person in front of your client.

Multi site means multi state. Nigerian estates spread across states and Ghanaian ones across the Accra and Tema corridor. Attending sites in the order the tickets arrived turns a two week programme into a two month one.

Evidence pack

What comes back to you at the end of a job

Every engagement closes with a pack you can hand to your client without reformatting it. It contains the reconciled asset register showing what was expected, what was collected and what was found instead; per asset certificates of erasure or destruction against serial numbers; chain of custody records from collection to final disposition; photographic evidence at collection and destruction; an exception report naming every asset that could not be located or processed and why; and recycling documentation showing the downstream route.

The exception report matters more than the rest. Any provider can report the assets that behaved. What your client actually needs to know is what happened to the eleven that did not, and no honest disposition programme has none.

Compliance basis: engagements run under the EU GDPR, the Ghana Data Protection Act 2012 (Act 843) and the Nigeria Data Protection Act 2023, with records retained for audit. Read more on where disposition sits in the equipment lifecycle.

FAQ

Questions buyers ask us

Do you work as a subcontracted ITAD partner for global providers?
Yes. That is the core of this service. Global IT asset management and disposition providers hold the client contract and the certifications; we provide the vetted people, secure collection, data destruction, warehousing and reconciled evidence inside Ghana, Nigeria, Togo and Benin, working under your process and reporting format.
What is the difference between ITAM and ITAD?
IT asset management (ITAM) is tracking what an organisation owns, where it is and what condition it is in throughout the asset's working life. IT asset disposition (ITAD) is the controlled retirement of that equipment at end of life: collection, verified data destruction, and responsible reuse or recycling.
Which countries and cities can you collect from?
Accra and Tema in Ghana, Lagos, Port Harcourt and Abuja in Nigeria, and Lome in Togo and Cotonou in Benin, with other locations resourced from the nearest staffed city on a scheduled basis.
Can data be destroyed on site rather than in transit?
Yes. Where a client will not allow equipment to leave the premises with data intact, we sanitise on site before collection, using wiping or degaussing as appropriate, and issue the certificate before the asset moves.
Whose certificates and templates are used?
Yours, by default. We issue per asset certificates and reconciliation reports in your template so the evidence pack reaches your client in the format they already expect, with no rework at your end.
Will you approach our client directly?
No. Most partners run us as an extension of their own operation and we work in the background. We do not solicit your client during or after an engagement, and that can be written into the agreement.
How do you handle assets that cannot be found?
They go into an exception report, named, with the reason and any evidence gathered. Every real disposition programme has exceptions, and a report that shows none is usually a report that stopped looking.
Which data protection frameworks apply?
The EU GDPR, the Ghana Data Protection Act 2012 (Act 843) and the Nigeria Data Protection Act 2023. Records are documented and retained so that your client's audit can be answered from evidence rather than recollection.
Get started

Talk to an IT company that is already on the ground

Tell us the sites, the scope and the response times you need. A senior consultant will reply within one business day.

Request a Quote